COVID-19

We hope you and your family are in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

• Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
• We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
• You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
• Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
• We have added air purifiers in each room.
• We have added procedures to reduce aerosol.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 404-299-7411.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

We will be following some new protocols.

1. When you arrive to our office for your appointment, please call us at 404-299-7411 and let us know you have arrived.
2. Once your assistant has been made aware, we will call you back and you will enter the lobby area.
3. An assistant will meet you in the lobby and take your temperature.
4. Once your temperature has been taken we will walk you to your room.
5. We will kindly request that you wash your hands with soap and water.
6. Once you are seated and the consent forms have been signed, we will have your rinse with a pre-procedural mouthwash.
7. Your procedure will begin.

We will also request that you attempt to fill out as much of the paperwork online and if possible prepay. We thank you for your understanding in this matter and we look forward to seeing you soon!

PPE (personal Protective Equipment)

Each visit will incur a $10/visit fee for the additional PPE efforts and enhanced precautions we must take to preserve the stand of care in our office in light of covid-19. Some insurance companies may include a PPE reimbursement, meaning you may have a credit on your account once we process your Estimate of Benefits. This fee could be reduced or increased by the insurance company but rest assure we feel the absolute maximum we would charge/visit is $10. Until we receive further guidance concerning the updated requirements for handling new precautions in place for Covid 19, we will be charging this "per visit" fee and hope to minimize your upcoming visits, completing as many procedures in a single visit, as is reasonably possible. Thank you for your understanding in this matter.